Frequently Asked Questions

All our webinars are free of charge. But some might require you to attend the event as a live OANDA client. 

After registering for a webinar, you will receive a confirmation email with instructions on how to join.

You will also receive a reminder email before the event.

We make sure the system sends reminders to all who register in advance.

To add the event to your calendar, use the links in the confirmation email for Outlook® Calendar, Google Calendar™, and iCal (Apple®).

To add the event to your calendar, use the links in the confirmation email for Outlook® Calendar, Google Calendar™, and iCal (Apple®).

After the event, we provide a session recording to all registered attendees for some of our webinars (such as the Forward Thinking Trader series).

The registration confirmation for each session includes information about whether the recording will be shared.

Sometimes, your email provider may classify emails from our webinar vendor (GoToWebinar®) as spam.

Please check your SPAM folder for the registration email. If it’s not there, please contact OANDA Support to check if you have registered successfully.

If you need technical support to join a webinar, please visit this GoToWebinar® topic on their support website.

For technical support related to troubleshooting audio issues, please visit the following GoToWebinar® topics on their support website

For technical support related to screen sharing issues, please visit this GoToWebinar® topic on their support website.

Please check you didn't enter the session too early or too late. The event might be scheduled for a time zone different from yours.