OANDA Canada Regulatory, Financial and Risk Compliance

Take a look at our site and platform legal resources and documents, terms and other policies.

Legal documents
Terms of use agreement

Your use of our website and/or tools constitutes your agreement to comply with these terms of use.

API license agreement

This document outlines the contract when using any of OANDA's API accounts or capabilities.

Risk disclosure agreement

To open and operate an account with OANDA, you must indicate that you have read and understood our risk disclosure agreement.

Customer agreement

To open and operate an account with OANDA, you must agree to the terms and conditions of our customer agreement.

Policies and disclosures
Privacy policy

OANDA Corporation respects customer privacy and is committed to protecting it.

Complaint process

OANDA is committed to the highest level of customer satisfaction. If you have any concerns please contact us right away.

Conflicts of interest disclosure

To comply with new securities laws that came into force on June 30, 2021, we now have an enhanced disclosure to highlight any existing and foreseeable material conflicts of interest.

Forms and templates
Account application form

We are only accepting online applications for individual accounts at this time.

Entity application form

You need to submit supporting documents and fill in the application form.

Credit check consent

To open and operate an account with OANDA, you must agree to the following terms and conditions of a credit check.

Joint account information

A joint account is owned by two account holders, and can be used by either one of them. Any OANDA personal account can be converted into a joint account once the individual account holder initiates and authorizes this process.

Power of attorney

If you want someone to act as your agent and attorney-in-fact with full power and authority to manage and trade your funds, please complete the form.

QDR request letter

Counter-parties of OANDA that are residents of Quebec are entitled to certain information under Quebec Derivatives Regulation including the percentage of client accounts that were profitable in the previous fiscal year. This letter must be completed to request and obtain that information (Quebec residents only).

Important information
Hours of operation

OANDA’s hours of operation coincide with the global financial markets. Trading is available from Sunday approximately 5pm to Friday 5pm, New York time.

Margin rules

The amount of margin required to enter a trade is determined by the rules discussed within this section.

Margin rates

The Investment Industry Regulatory Organization of Canada (IIROC) establishes margin rates. Margin requirements vary given the base currency of your account.

Depositing and withdrawing funds

See how to deposit and withdraw funds with OANDA.

Security practices
Security practices

We use the latest industry best practices and AI powered security technologies to safeguard our customers, partners and employees.